Contact information

CONTACT POLICY

At Just For Fun Threads and Co, we are committed to providing excellent customer service and responding to inquiries in a timely manner.

EMAIL SUPPORT

For all questions regarding orders, products, shipping, or general inquiries, please contact us at:

sales@justforfunthreadsandco.com

RESPONSE TIMES

Customer emails are typically answered within one (1) to two (2) business days. Response times may be extended during weekends, holidays, product launches, and high-volume sales periods.

BUSINESS HOURS

Monday – Friday
9:00 AM – 5:00 PM Central Time

ORDER INQUIRIES

When contacting us regarding an order, please include:

• Your full name
• Order number
• A detailed description of your question or concern

DAMAGED OR INCORRECT ITEMS

Any issues regarding damaged, defective, or incorrect items must be reported within three (3) days of delivery. Please include photographs of the product and packaging when applicable.

SOCIAL MEDIA

Messages sent through social media platforms are not guaranteed to receive a response. For the fastest and most reliable service, please contact us by email.

ABUSIVE OR HARASSING COMMUNICATION

Just For Fun Threads and Co reserves the right to refuse service or discontinue communication with any individual who engages in abusive, threatening, harassing, or inappropriate behavior toward our staff.

We appreciate your support and thank you for shopping with Just For Fun Threads and Co.